Air Conditioners in a Blizzard

It's been a pretty busy week. We were waiting on a load in Quebec. The load we got was picking up in Ithaca, NY. So we had to leave Canada empty, pick up in New York and then return to Windsor, Ontario. I had no idea when we agreed to do Canada loads that we would be spending this much time in Canada. I would really love to see more of the United States.

We always feel out of place in Canada. It's definitely not home. I don't have anything against Canada, I would just prefer to be in my own country.

After delivering in Windsor, we again left Canada empty and picked up in Saint Clair Shores, Michigan. Back in the US! This load delivered in Ridgeville Corners, Ohio.  After that, our luck ran out and we were again asked to do a Canada load.

This time the load would be another swap with a driver who had a load going to Saskatchewan. This driver also does not go to Canada. The swap was set up to take place in Lake Station, Indiana at Waffco Towing. We arrived and the other driver was there waiting for us. He was in a tractor trailer. We both backed up to docks and the workers there began taking the pallets off of his truck. He had eight pallets of air conditioners. These were large units that were going to a hotel that was under construction. When the forklift driver brought the second pallet over to our truck and tried to sit it next to the first one, we ran into our first problem.

The pallets were wider than standard and would not fit side by side in our truck. Because the semi is 102 inches wide he was able to sit them that way, but our truck is 96 inches wide and they wouldn't fit. There was a lot of discussion about how to resolve the problem and someone came up with the idea of restacking the units on standard size pallets. A call was put in to dispatch and they had to get permission from the customer. Finally, we received approval to go ahead and the job got completed.

We had an interesting conversation with the tractor driver. He's been with our company for quite a few years. He enjoyed telling us stories of how it used to be. Apparently the pay used to be quite a bit higher than it is now. He also said he refuses to go to Canada. As a matter of fact, he doesn't go west of the Mississippi River or east of Ohio, or South of Georgia. As a solo driver, he said he's learned over the years to stay in that box and he does okay for himself.

After loading was completed, we headed out to Stoughton, Saskatchewan. This load had a lot of extra time on it since we were picking up on Wednesday and it wasn't delivering until Friday. We decided to use some of the time to stop off and eat a good meal together and get a shower.

We drove up to North Dakota and stopped off at a truck stop. We got our showers done and were sitting and enjoying our meal when dispatch called and said the customer had noticed that our truck hadn't moved for awhile and was getting concerned. Our truck is equipped with a satellite tracking system and customers are given tracking info and can actually track our truck during the delivery process. We told the dispatcher that we had stopped to eat and shower and nothing was wrong. We just had quite a bit of extra time on the load so we wanted to stop and kill some time while in the US and had internet available.

He said okay, he would pass it along to the customer and let them know that their freight would be there on time as planned. We hung up and went back to our meal. A few minutes later, dispatch called again and said for some reason, this customer was really uptight and worried about this load. Could we please go ahead and deliver direct. We were aggravated about the inconvenience, but agreed.

We took off driving and made our way up into Saskatchewan. This being our first time there, we were wondering what road conditions would be. Turned out, they were not so great. In addition to that, the weather turned really crappy. We started running into snow, we saw a lot of deer and we were hoping and praying they didn't decide to jump out in front of us. We worked our way to the consignee according to the directions we were given. We got there and immediately realized that something was wrong. We were in a residential neighborhood. This was at 2 AM. There was no sign of a business in this area. We called dispatch and informed them. They tried to call the customer and got an answering machine. Remember the customer who was so concerned about this shipment and wanted us there asap?

With no help from dispatch or the customers, we wandered around for a little bit and eventually we found a small gas station. We decided to park there and wait until morning for someone to tell us where to take this load. In the morning we made phone call after phone call and finally got ahold of the customer who advised us that we were given the wrong address to deliver to. No duh!

The funny thing was, the delivery location ended up being directly across the street from the gas station we were parked at. We drove across to the construction site, which had no docks and found a guy who was taking responsibility for the air conditioners. We told him about the request to deliver direct and the wrong address and he apologized and said he wasn't even ready for the air conditions yet. He was going to have to find a place to store them until he was ready to install them. While he was using a machine that I don't know the name of, it looked like a forklift on steroids with forks that extended,  the snow was flying, the wind was blowing and it just struck me as funny that we were delivering a load of air conditioners in a blizzard!